Shipping policy

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. We will process the charges and submit the order for shipment.

 

At replacementwaterfilter, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across the United States and make sure that you receive the highest quality levels of responsiveness at any time.

 

Once an order has been submitted, you will be provided with the order status and shipping information, and you will receive the tracking number (via email) once your order has been shipped.

 

Shipping Charges:

We offer free shipping in the USA, with no minimum purchase requirement and no additional conditions.

 

Order Acceptance and Pricing:

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. To avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product. We reserve the right to refuse or cancel any order. If an item is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

 

Handling, Transit, and Order Cut-off Time for the United States:

Handling Time: 1-2 days (Monday to Friday)

Transit Time: 2-3 days (Monday to Friday)

Order cut-off Time: 5:00 pm (GMT-05:00) Eastern Standard Time (New York)

All orders are shipped the same day if placed before 5:00 pm. The estimated delivery time is 3-5 business days.

 

What happens after I place an order?

You'll receive a confirmation email from us after your order is placed, containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don't see it in your inbox. If you don't receive a confirmation email, please email info@replacementwaterfilter.shop with the subject line "Order Confirmation Not Received," and someone from our team will get in touch with you.

 

Which carriers do you ship with?

We use DHL Express, FedEx, UPS & USPS. For orders of high value, carriers will ask for a signature upon delivery.

 

How do I check the status of my order?

Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 3 business days, please email info@replacementwaterfilter.shop, and we will assist you from there.

 

Contact us:

 

Phone number: +1 213-329-6292

 

Email: info@replacementwaterfilter.shop

 

Address: 985 E 41st Pl, Los Angeles, CA 90011, United States.

 

Business Hours: 9 am - 5 pm (Mon to Fri)